Q and A

Questions and Answers

1. In what ways is your service “Green”?

We use environmentally friendly cleaning products such as BioKleen, Bon Ami, and Elogical

Instead of using disposable paper towels, we use rags whenever possible

The Vacuum Cleaners that we use have a Hepa filtration system that filters out 99.97% of Airborne particles.

Also, our vacuums are bagless which reduces waste.

2. What do you include in a house cleaning?

Please visit the “What Each Package Includes” link to get a detailed list

3. Why is there a first time cleaning fee?

The first time we clean a clients’ home, it generally takes 1 – 3 hours longer. The reason is that it takes extra time to do a thorough cleaning before we can get set up on a regular Maintence Cleaning schedule. It takes time to learn the set up of the home and to determine what the priorities will be in each home. There are many areas that will need extra attention, such as baseboards,  fan blades, blinds, etc. Once a first time detailing has happened, then we will be able to maintain the home in much less time.

We also offer a $50 Gift Certificate for referring a friend who becomes a regular, on-going client.

4. Why do the rates range so much?

The rates vary depending on many factors:

How many people and animals reside in the home

If the floors are hardwood or carpeted

If other services such as laundry, dish washing, changing sheets are requested

These are just a few of the many variables that will need to be addressed before determining a final rate.